A Unified Sales & Support Co-pilot  for  developer-facing teams

One tool that instantly answers technical questions, analyzes user feedback, and tracks customer activity wherever it is.

The Fastest growing teams use Assembly

Supercharge your product ops with Powerful Features

Auto-Resolution

Instantly answer technical questions from any resource including documentation, GitHub issues, tickets, and more directly in your customer channels

Close the Loop

Track the full lifecycle, from issue to resolution, of all customer questions, feedback, or bugs in a single system.

Universal Integration

Use Assembly in Slack, as a searchbar over documentation, a chat widget, or as an extension of over 40+ apps like Zendesk or Intercom

Omnichannel Support

Manage your customers in Slack, Discord, Email, and more in one place

Micro Automations

Create a Linear ticket or GitHub issue from conversations in Slack, Discord, or email with a single click.

Product Discovery

Analyze and get insights from all the feedback, requests, and issues received across your entire system in one tool.

Triage, respond, and track customer issues in one place

Assembly integrates with and tracks issues from Slack, Discord, Email, and other sources. Instantly respond to your customers from your knowledge base and escalate to the right person too.

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Frequently asked questions

What does Assembly do?

Assembly is one tool that instantly answers technical questions, analyzes user feedback, and tracks customer activity wherever it is. It's the first sales and support co-pilot built for startups.

How does Assembly work?

By using AI, cutting edge semantic search techniques, and a best in class ticketing system Assembly can query your entire knowledge base allowing your customer to simply ask question or type in a thought wherever they are. From there, Assembly tracks the issue from creation to resolution with seamless integrations with your internal system.

Is Assembly a replacement for Intercom or Zendesk?

Imagine both of these tools remade with LLM native features built for fast growing teams. Assembly can replace both with a single tool.